04 June

Graduate Gift Idea

Computer Port has been building computers for local schools for more than 11 years…we know exactly what your graduate needs…let us help you give a very special Graduation Gift
02 June

A laptop for your grad!

It’s that time of year again when high school seniors are ending their classes, packing up their things and getting ready to ship off to college in the next few months.

A student’s checklist:
Sheets…. check.
Clean underwear… check.
Microwave… check.
Laptop… OH NO!

But wait! Computer Port has the answer. Now carrying new custom Computer Port brand laptops produced by Jetta, not only do we have the system your grad needs for their major, but with our knowledgeable staff you can rest assured that Computer Port will stand behind the system for it’s lifetime, just as we stand behind our desktop systems.

Click Here to see our ad from the Conway Daily Sun!

23 May

Microsoft Windows XP Service Pack 3

Computer Port systems now feature the latest Service Pack 3 update. Combining the updates from Service Pack 2 onward, the latest features of Service Pack 3 ensure that your system runs at the very best it possibly can. All new systems from Computer Port now feature this update, and computers in for repair are evaluated on a case by case basis, installing Service Pack 3 on all systems capable of running it.

For more information, visit Microsoft’s overview page.

After testing for over a week, Computer Port has found that certain older systems have had bugs after installing Service Pack 3. If you have any questions as to whether your system should or should not upgrade, please e-mail info@computer-port.com or call the shop. Now would be an excellent time to have your system cleaned and get an upgrade recommendation, stop by today!

04 May

Upgrade Price List

Wondering what it would cost to get more memory, perhaps to get a larger hard drive? Our upgrade price list has all the numbers. Buy it from us and install it yourself, or come in and have us install it for you!

Upgrade Price List

04 May

Service Pricing

Computer Port Service Price Sheet

Installation: In-Shop: $60/item On-Site: $90/item

Installation of peripherals, memory, drives, expansion cards, software programs, and setup of NCIA, RoadRunner, Verizon, or Fairpoint internet services are done same day (within 24 hours) or at a scheduled on-site appointment. This service does not include system repair or diagnosis.

Repair Services: In-Shop: $60/hour On-Site: $90/hour

Diagnosis of virus or spyware infections, boot issues, connectivity issues, software corruption, or other possible malfunctions. There is a one hour minimum. Data transfer is priced separately below.

Data Transfer: $30/ 8GB

Transfer of data to a recovery server for backup purposes during repair or restore of system.

Copy Media to Media: $15/disk

Copying of optical (CD-DVD) or magnetic (Floppy, ZIP) disk to optical disk.

Microsoft Licensing Issue: $15

Contacting Microsoft to verify legality of installation of Windows or Office Products

Manufacturer Restore of System: In-Shop: $120

Restoring a PC from a restore partition or restore disk provided by the manufacturer. Configuration of drivers, Windows Updates, Installation of supported anti-malware configuration of supported internet and e-mail hosts.

Manual Restore of System: In-Shop: $150

Restoring a PC from original installation disks. Configuration of drivers, Windows Updates, Installation of supported anti-malware configuration of supported internet and e-mail hosts.

Computer Port Restore of System: In-Shop: $120

Restoring a Computer Port tower to original state. Configuration of drivers, Windows Updates, Installation of supported anti-malware configuration of supported internet and e-mail hosts. All Data Backup and Licensing Fee’s Waived.

Setup of New System: On-Site: $90/hour

Setup of Non Computer Port system, does not include installation of peripherals or software. One hour minimum, billed by quarter hour after one hour.

Express Service: $50

Normal service takes between 3-7 days, express service creates an appointment, 24 hour return on systems from time of appointment.

Advanced Recovery: See other sheet

Training: $70/hour

Computer Port’s technicians are highly skilled and trained, they offer lessons in subjects of their expertise during after hours. To schedule a training session, contact the technicians directly to set up an appointment.

Imaging: $60

Create a snapshot of a system’s configuration, data and all. Burn that Image to a DVD or transfer it to an external hard drive. Hard drive not included.

04 May

Service Block Prices

Block Pricing:

 

Hours

Rate/Hour

Cost

Savings

10

 $       85

 $       850

 $         50

20

 $       80

 $     1,600

 $       200

50

 $       75

 $     3,750

 $       750

100

 $       70

 $     7,000

 $     2,000

04 May

IT Service Blocks

Simplifying IT - Computer Port Service Blocks

 

Computer Port offers full network administration services including domains, workgroups, file sharing, security, and redundant backup.  We have A+, MCSE and CCNA certified technicians on staff, covering all Microsoft operating systems up to and including Server 2008.  We take a proactive approach to maintaining network stability and security.  The vast majority of issues are stopped before becoming a disruption through the application of service packs, virus definitions, and firewall updates.

 

Computer Port Builds high quality workstations and servers from what we call “non-proprietary architecture”.  This means our computers are readily serviced and upgraded with nearly any component or peripheral.  All building, service and upgrading of our computers is done at our North Conway location.  All Computer Port computers come with a one year onsite hardware warranty.

 

Computer Port maintains, supports, repairs, and upgrades any other brand computer.  No matter the brand, we can do any service required either onsite or at our North Conway location.

 

We have a variety of options available for onsite support.  Service Blocks are also available in a variety of sizes and include telephone and email support.  Prepaid service blocks are a way that a customer can gain the benefits of a rate discount by purchasing a block of time in advance. This is suitable for customers that know they are going to need support on a regular basis. Time blocks can be purchased as blocks of 10, 20, 50 or 100 hours depending on need. When the customer gets near the end of the time block, they may purchase another block or consider one of the other service plans based on the usage recorded during the period.

Prepaid service blocks are a valuable business solution for prevention and maintenance of office networks, servers and systems.  Avoid the trouble of creating individual purchase orders or handling multiple invoices resulting from many visits, and have the security of knowing a professional technician, a dependable, local and trustworthy partner.

 

The full range of maintenance and support services provided by Computer Port can be obtained with prepaid blocks.  Service Block customers have priority status over other customers in regards to response time.  Block time may be applied to any location a customer needs, however travel time is billable after 15 miles.  Fees cover labor charges only and do not cover the purchase of any hardware or software.  Service Blocks can be started on receipt of payment in full.  Service Blocks may be renewed at any time, and they expire two years from the date of purchase.

 

 

Computer Port - dependable, local, a name you can trust for all your

Home and business computing needs. 

Give us a call today for your business IT solution and custom systems quote.

 

04 May

Services

Computer Port is your dependable, local partner

for all your home and business computing needs. 

  • Custom Built Systems & Servers            
  • Networking                  
  • Onsite and In-shop Repair                   
  • Upgrades
  • Virus Removal            
  • Data Recovery             
  • IT Partner                    
  • A+ Certified Technicians
30 April

Business to Business

Computer Port would like to announce it’s attendance of the Mount Washington Valley Chamber of Commerce’s Business to Business Expo at the Mount Washington Hotel on Monday, May 5th.

We will be closing for the day in order to give the valleys businesses our full attention and to introduce new businesses to the concept of Computer Port’s Service Blocks our IT Solution and Preventative Maintenance Plans.  Please come by and visit us at our display booth, which will be filled with the latest equipment for Peak Performance.  Talk to our technicians, who are friendly and knowledgable and will introduce you to cost saving business solutions for your technology and hardware needs.

We hope that we can provide you with a deeper level of understanding about our operations and how they can save you as a business money and lessen stress.  Our Service Block Plans involve solving problems before they happen by routine checks for stability, performance, and consistency, rather than after they’ve caused damage.  By having a service block, you actually save money, both by purchasing labor at a discounted rate, and by ensuring that problems are detected before they cause more problems.  

Tom Albert, the president of the company and manager of service block accounts, will be happy to talk to you about your specific setup and how we can help.  Our full staff of technicans, Chris, Brandon, Larry and Karen, make up the Computer Port team that supports you when you need it most. 

Computer Port has donated an external hard drive in the MWVCC silent auction, so make sure to put in a bid to increase your computing storage!