As of the past weekend (September 13-14) Time Warner Cable has dropped support for it’s most popular e-mail servers for local customers to the Mount Washington Valley.

The previous servers were:

Incoming: pop.roadrunner.com
Outgoing: smtp.roadrunner.com

The new servers are:

pop-server.roadrunner.com
smtp-server.roadrunner.com

If you have difficulty sending e-mail through a Time Warner Cable internet connection, this is the likely cause. To schedule an appointment to change your outgoing servers please call (603) 356-7161.

Computer Port hosts on June 10th the E-peaks After Hours for technology workers, staff, and enthusiasts. Come by to see our demo systems, chat with a technician, and learn about the various offerings Computer Port has for local technology workers and businesses. Starting at 5:30PM the doors will open and catering will be provided by Chef’s Market from North Conway.

It’s that time of year again when high school seniors are ending their classes, packing up their things and getting ready to ship off to college in the next few months.

A student’s checklist:
Sheets…. check.
Clean underwear… check.
Microwave… check.
Laptop… OH NO!

But wait! Computer Port has the answer. Now carrying new custom Computer Port brand laptops produced by Jetta, not only do we have the system your grad needs for their major, but with our knowledgeable staff you can rest assured that Computer Port will stand behind the system for it’s lifetime, just as we stand behind our desktop systems.

Click Here to see our ad from the Conway Daily Sun!

Computer Port systems now feature the latest Service Pack 3 update. Combining the updates from Service Pack 2 onward, the latest features of Service Pack 3 ensure that your system runs at the very best it possibly can. All new systems from Computer Port now feature this update, and computers in for repair are evaluated on a case by case basis, installing Service Pack 3 on all systems capable of running it.

For more information, visit Microsoft’s overview page.

After testing for over a week, Computer Port has found that certain older systems have had bugs after installing Service Pack 3. If you have any questions as to whether your system should or should not upgrade, please e-mail info@computer-port.com or call the shop. Now would be an excellent time to have your system cleaned and get an upgrade recommendation, stop by today!

Join us for E-peaks After Hours at Sound Resort in North Conway across from Shaw’s and Burger King on Rt. 302. Mingle and enjoy the company of fellow technology workers and staff from across the valley and tour Sound Resort’s demo rooms while you’re at it, and don’t forget to say hi to the Computer Port Staff!

Remember to join us June 10th for Computer Port’s After Hours where you can experience the vast offering of technology here at the store and meet the staff and other technology workers.

Click here to view the flier!

Wondering what it would cost to get more memory, perhaps to get a larger hard drive? Our upgrade price list has all the numbers. Buy it from us and install it yourself, or come in and have us install it for you!

Upgrade Price List

Computer Port Service Price Sheet

Installation: In-Shop: $60/item On-Site: $90/item

Installation of peripherals, memory, drives, expansion cards, software programs, and setup of NCIA, RoadRunner, Verizon, or Fairpoint internet services are done same day (within 24 hours) or at a scheduled on-site appointment. This service does not include system repair or diagnosis.

Repair Services: In-Shop: $60/hour On-Site: $90/hour

Diagnosis of virus or spyware infections, boot issues, connectivity issues, software corruption, or other possible malfunctions. There is a one hour minimum. Data transfer is priced separately below.

Data Transfer: $30/ 8GB

Transfer of data to a recovery server for backup purposes during repair or restore of system.

Copy Media to Media: $15/disk

Copying of optical (CD-DVD) or magnetic (Floppy, ZIP) disk to optical disk.

Microsoft Licensing Issue: $15

Contacting Microsoft to verify legality of installation of Windows or Office Products

Manufacturer Restore of System: In-Shop: $120

Restoring a PC from a restore partition or restore disk provided by the manufacturer. Configuration of drivers, Windows Updates, Installation of supported anti-malware configuration of supported internet and e-mail hosts.

Manual Restore of System: In-Shop: $150

Restoring a PC from original installation disks. Configuration of drivers, Windows Updates, Installation of supported anti-malware configuration of supported internet and e-mail hosts.

Computer Port Restore of System: In-Shop: $120

Restoring a Computer Port tower to original state. Configuration of drivers, Windows Updates, Installation of supported anti-malware configuration of supported internet and e-mail hosts. All Data Backup and Licensing Fee’s Waived.

Setup of New System: On-Site: $90/hour

Setup of Non Computer Port system, does not include installation of peripherals or software. One hour minimum, billed by quarter hour after one hour.

Express Service: $50

Normal service takes between 3-7 days, express service creates an appointment, 24 hour return on systems from time of appointment.

Advanced Recovery: See other sheet

Training: $70/hour

Computer Port’s technicians are highly skilled and trained, they offer lessons in subjects of their expertise during after hours. To schedule a training session, contact the technicians directly to set up an appointment.

Imaging: $60

Create a snapshot of a system’s configuration, data and all. Burn that Image to a DVD or transfer it to an external hard drive. Hard drive not included.

Block Pricing:

Simplifying IT - Computer Port Service Blocks

Computer Port offers full network administration services including domains, workgroups, file sharing, security, and redundant backup.  We have A+, MCSE and CCNA certified technicians on staff, covering all Microsoft operating systems up to and including Server 2008.  We take a proactive approach to maintaining network stability and security.  The vast majority of issues are stopped before becoming a disruption through the application of service packs, virus definitions, and firewall updates.

Computer Port Builds high quality workstations and servers from what we call “non-proprietary architecture”.  This means our computers are readily serviced and upgraded with nearly any component or peripheral.  All building, service and upgrading of our computers is done at our North Conway location.  All Computer Port computers come with a one year onsite hardware warranty.

Computer Port maintains, supports, repairs, and upgrades any other brand computer.  No matter the brand, we can do any service required either onsite or at our North Conway location.

We have a variety of options available for onsite support.  Service Blocks are also available in a variety of sizes and include telephone and email support.  Prepaid service blocks are a way that a customer can gain the benefits of a rate discount by purchasing a block of time in advance. This is suitable for customers that know they are going to need support on a regular basis. Time blocks can be purchased as blocks of 10, 20, 50 or 100 hours depending on need. When the customer gets near the end of the time block, they may purchase another block or consider one of the other service plans based on the usage recorded during the period.

Prepaid service blocks are a valuable business solution for prevention and maintenance of office networks, servers and systems.  Avoid the trouble of creating individual purchase orders or handling multiple invoices resulting from many visits, and have the security of knowing a professional technician, a dependable, local and trustworthy partner.

The full range of maintenance and support services provided by Computer Port can be obtained with prepaid blocks.  Service Block customers have priority status over other customers in regards to response time.  Block time may be applied to any location a customer needs, however travel time is billable after 15 miles.  Fees cover labor charges only and do not cover the purchase of any hardware or software.  Service Blocks can be started on receipt of payment in full.  Service Blocks may be renewed at any time, and they expire two years from the date of purchase.

Computer Port - dependable, local, a name you can trust for all your

Home and business computing needs. 

Give us a call today for your business IT solution and custom systems quote.

Computer Port is your dependable, local partner

for all your home and business computing needs. 

• Custom Built Systems & Servers            
• Networking                  
• Onsite and In-shop Repair                   
• Upgrades
• Virus Removal            
• Data Recovery             
• IT Partner                    
• A+ Certified Technicians